There is something about “outsourced IT” that not only scares your current corporation’s technology providers but also some of the key players when it comes to running your business successfully. Often times the CIO, CFO, and CEO get nervous about what assets are being accessed and by whom. Where the Help Desk team along with System Administrators and Network Administrators don’t fully understand how “Managed Services” can run more efficiently than in-house IT.
Even with a full IT staff, there never seem to be enough hours in the day to get everything accomplished, and that goes double for small business owners. When you’re the top dog in charge, every small problem or frustration heads your way. Technology support is one of the key complaints from staff members, especially when there are problems with slow network connections or aging computers. You need your staff members to be contributing 110% every day, and that goes for your network infrastructure as well. If you’re struggling with finding the time to respond to dozens of IT challenges while also driving your business forward, it may be time to consider outsourcing your IT operations so your internal teams can focus on the future.
Predictability in Pricing
Whether your business is running on a shoestring or you have a healthy budget, it is tough to get hit with an unexpected bill that can reach tens of thousands of dollars. If your business experiences any type of disaster event that affects your technology, the cost to get everything back up and running can be staggering. The word “disaster” makes you think of something that won’t happen to you, but the reality of technology disasters is much different. Malware and ransomware are rampant in small businesses, with approximately 60% of all data breaches occurring in a small business. When you work with an IT managed services provider, you have an added layer of support for your team that is priced consistently throughout the year. Plus, you have the peace of mind knowing that you have experts that are an extension of your business who already understand your infrastructure — a great step towards being able to rebuild it successfully.
Reducing Overhead — and Improving Quality of Service
Scale Your Business With Ease
Growing your business technology used to be expensive and stressful: how can you make a major purchase of hardware and software based on the scale you think your business will be for the next few years? If you’re in an active growth stage, a poor decision could be disastrous. Either you end up with inadequate hardware that won’t support your business, or you overspend and have crucial capital reserves tied up in resources that aren’t being fully utilized. With IT managed services, scaling your business couldn’t be easier. Bringing a new server online is no longer a torturous process of weeks, but can be accomplished very quickly by your external support team. Adding software licenses and data storage capacity is also easier, allowing you to focus on growing your business and providing exceptional service to your customers.
Enterprise-Level Technology — Sized for Your Business
It would be difficult for a small business to afford to implement the same type of advanced help desk software, cloud-based software, and security measures that you would receive as a client of a managed IT services company. IT support companies are able to afford enterprise-level technology as they are spreading the costs between a variety of clients. You benefit from the advanced tech at only a fraction of the price. Your help desk support requests become more predictable and your business becomes more secure — all while you’re gaining the benefits of enhanced network infrastructure to power your business.
Outsourcing your IT operations may not be for every business, but the majority of small to medium-sized businesses can see a significant benefit by reducing the burden on internal technology professionals. As an added bonus, the active monitoring provided by IT support specialists can help ensure that your business is protected from cyberattack, with quick remediation and support if you do experience an attack. Accelerate your business growth and support the innovative ideas of your teams when you rely on trusted, experienced technology professionals to provide support for your business. – Managed Services never takes a sick day.
To find out more benefits about Managed Services from Bastionpoint Technology, please reach out to us at 804-612-9876, and let’s set up a time to see if managed services are a right fit for your business. We support hundreds of “Richmond Household Names” and have had a 92% client retention rate for over a decade. Find out why our clients not only call us, but they call us “The Best.”