Well-managed IT solutions are essential to any business, from automating operational processes to storing critical business applications. As technology advances, it extends many opportunities to organizations. At the same time, however, complex technological advances can make IT a hard nut to crack for an in-house IT team.
An outsourced IT help desk can be a “one-size-fits-all” model for your organization’s IT. There are two types of outsourced IT services: managed and co-managed. Both of these models have advantages and disadvantages, so it’s crucial to understand these discrepancies to select the best service for your organization.