Well-managed IT solutions are essential to any business, from automating operational processes to storing critical business applications. As technology advances, it extends many opportunities to organizations. At the same time, however, complex technological advances can make IT a hard nut to crack for an in-house IT team.
An outsourced IT help desk can be a “one-size-fits-all” model for your organization’s IT. There are two types of outsourced IT services: managed and co-managed. Both of these models have advantages and disadvantages, so it’s crucial to understand these discrepancies to select the best service for your organization.
IT is a huge expense for companies and organizations. According to Business Wire, global IT spending is poised to grow by $3.14 billion between 2021-2025, progressing at a compound annual growth rate of 8.52% during this period. In addition, the managed services and cloud hosting sector is expected to grow by 13.3% by 2023. Going with this trajectory, most organizations find it cost-effective to outsource their IT. This outsourcing process can take the form of co-managed or fully managed IT.
Fully managed IT means that an authorized and trusted service provider looks after all your organization’s IT. That means that your enterprise’s IT helpdesk and other IT services are handled completely by your service provider, so your IT staff won’t need additional training or responsibility. Fully managed IT is highly preferred in less technical sectors that do not have an internal access to high-level IT staff or expert technicians to diagnose and troubleshoot sophisticated problems. Managed IT is also an option for organizations lacking the relevant resources to monitor and troubleshoot security issues.
Co-managed IT works with your organization’s in-house team to provide missing expertise. In this approach, an outsourced service provider works alongside your in-house team of IT technicians to diagnose projects that require special attention. The service providers may undertake work overflows that the in-house team doesn’t have the time to do, freeing them to work on more strategic projects. A co-managed IT functions as a co-pilot and can be helpful to cover sick or vacation days.
Bastionpoint Technology offers the convenience of a full-service IT company for businesses of all sizes and sophistication. With years of experience in managed IT consulting, Bastionpoint Technology has emerged as a robust platform for organizations looking for timely solutions in fully managed IT services.
Contact Bastionpoint Technology for inquiries and solutions in fully managed IT services.
Chief Operations Officer / COO
I provide COO and IT Support Services alongside a mid-sized technical support team of engineers for business. Bastionpoint Technology is a managed service provider for businesses ranging from 1-500 users! We specialize in Legal, Medical, and Professional services, but support so much more. Retail, Finance, Healthcare, Manufacturing, Non-Profits, and you’ve certainly heard of our clients. We offer unlimited on-demand services, with an on-demand price point to meet every client’s needs. Just call on us – we put your business first!
