IT Health Survey

BastionPoint’s IT Health Survey is a valuable tool for businesses looking to evaluate the effectiveness of their IT support. This survey is designed to help identify both the strengths and weaknesses of a company’s IT infrastructure, processes, and support services. By analyzing the results of this survey, businesses can gain valuable insights into their current IT support capabilities and areas that require improvement.

# of IT Tickets Submitted Monthly
Average Response Time (SLA)
Average Ticket Resolution Time (Closed Ticket)
Does My Current Provider Provide (Check all that apply)
Do You Have a Managed Firewall?
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